GroMod Owner's Start

GroMod owners

Welcome. You're covered.

Register your poles and you've got a direct line to real humans for as long as you own them.

New here? See the setup guide
Lifetime support

No spam — support and the occasional new-drop heads-up. Leave anytime.

  • Real humans, fast answers — for as long as you grow.
  • First look at new sizes, colors & drops.
  • Something not right? We make it right.

You're registered.

You've got our support for the long haul. Happy growing.

Setup

Get climbing in a few steps

One pole or a whole tower — here's the flow.

Stack it · only if you want height

Connect poles for a taller run

Building a tower? Slide the top pole onto the bottom from the back until both side rails click. Using a single pole — skip to step 2.

Wireframe: the top pole slides onto the bottom pole and clicks on both rails
Fill it

Pack the channel with moss

Fill the open channel with damp moss and tuck it in snug. That moist moss is exactly what your plant's aerial roots reach into and climb.

Wireframe: the pole laid at an angle showing the open moss channel
Clip it

Secure your plant to the pole

Rest your plant against the mossy channel, then push a clip onto the rails — it snaps over the nub on the left rail and holds the stem in place.

Wireframe: a clip slides onto the pole rails and snaps over the left-rail nub
Grow it

Add poles as it climbs

When your plant outgrows the top, stack on another pole. Go as tall as you like — the system never caps out.

Wireframe: one pole becomes two, then three, then infinite height

Early poles

A quick note on the fit

On some early poles, the top spine may not slide all the way down into the next pole. That's completely normal.

Your poles lock on the two side rails — the clicks you feel — so the stack is fully solid either way, often even a touch tighter.

Want it perfectly flush? We'll send you a free matched set — just send a photo of where two poles meet.


Care cheat-sheet

Keep those roots happy

Keep it damp

Mist or water the moss channel so it stays moist — never soggy. Damp moss is what draws the roots in.

Bright, indirect light

Give your plant plenty of soft light — climbers reach toward it and grab the pole as they go.

Guide the roots

Tuck new aerial roots against the moss and hold them with a clip. In a week or two they anchor on their own.


Real humans

Something off? Talk to us.

We're a small team and we actually read every message. A pole that didn't arrive right, a setup question, plant advice — send it over and we'll make it right, fast.

Message sent.

Thanks — we'll get back to you within a day, usually sooner.

Prefer email? Reach us any time at [email protected].